Gulf Air has officially opened its new ‘Falcon Gold’ lounge at London Heathrow Terminal 4.
The lounge, which at 6,500ft² is one of the largest in the terminal, according to the Bahrain flag carrier, features a central bar surrounded by business, dining and lounge facilities, TV areas and private rooms.
Otherl features of the lounge, which overlooks the runway, include Wi-fi, “super-fast” iMac computers, a self-service buffet, an exclusive Illy Café, wash rooms and showers, two private family rooms that can be combined to one large room, baby-changing facilities, a prayer room, secure lockers and a central area lit with moonlighting that changes with the light of the day.
Gulf Air chief executive Samer Majali said the opening of the lounge demonstrated the airline’s commitment to investment in the UK market.
“As we keep improving ourselves in our customer service on the ground, we will continue to add more features and facilities in the air as well so that our premium customers enjoy a consistently enhanced experience throughout their journey,” he said.
The Falcon Gold lounge is open from 6am to 10.30pm daily and can accommodate up to 110 people including the carrier's Platinum, Gold and Silver card holders, and premium class ticket holders of Gulf Air’s code-share partner airlines.
Majali said today’s passengers were “more discerning” and demanded functionality and comfort from airline facilities.
“The new lounge caters to this [demand],” he added.
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